Covid-19 Protocols

Your safety is our top priority.   We have implemented the following protocols to reduce contact yet be able to deliver top level service:

  • Our technician will text you when they arrive at the prearranged time and place.
  • The technician will be wearing personal protective gear including a face mask and have sanitized hands.
  • Masks and gloves are available to customers upon request.
  • All bikes and equipment will have been completely sanitized prior to delivery.
  • We encourage you to bring your own helmet.  However we have a set of helmets that are sanitized after each use available for demos and rentals.  We also stock new helmets that are available for purchase.
  • Transactions will be done via sterilized tablets.
  • If you have questions, concerns or requests regarding our protocols and the particulars of you specific visit please contact us.
    • p: 604-245-0432
    • e: csr@motorponyelectric.com