Rental Policies

By renting an-ebike from Motor Pony Electric Inc. you agree to the following terms and conditions:

  • you will ride responsibly and will abide by the laws and rules of the road ways, properties, pathways, parks and pedestrian zones.
  • wear a helmet
  • bring the e-bike and any other equipment supplied by Motor Pony Electric Inc. back in the same condition you received it.
  • you will only use the e-bike for its intended use.  
  • sign supplied waiver

Who can rent an e-bike?

  • Minimum rider age for e-bikes is 16 years if accompanied by an adult and 19 years of age as an individual. Although riders age 19 and up do not require a driver’s licence, they must show valid picture ID and proof of age (either a valid driver’s license, ID card, or passport will do) before riding with us.

Security Deposit:

  • You agree to provide pre-authorization security deposit.  If the ebike is damaged or not returned for any reason you acknowledge that we will charge your credit card for the entire value of the ebike.
  • Replacement value of the ebikes is as follows:
    • Fantic Seven Days Living Trekking ebike is $6283
    • Piaggio WiBIke is $5000
What if the E-Bike becomes damaged or gets stolen?
  • Riders are responsible for any loss, damage or theft of the rental e-bike or any parts of the e-bike as outlined in our waiver.  
  • If the ebike is damaged or not returned for any reason you acknowledge that we will charge your credit card for the entire value of the ebike.
  • Replacement value of the ebikes is as follows:
    • Fantic Seven Days Living Trekking ebike $6283
    • Piaggio WiBIke is $5000
Am I covered in case of accident or injury?
  • Riders are responsible for ensuring that they have adequate coverage through their personal accident and liability insurance plan. Motor Pony Electric is not, under any circumstances, responsible for accidents or damages caused by the rider or by any third party involved.

Duration of rentals:

Full day = Open to close for according to our operating hours for the day of the rental.

How can I book? What if I need to cancel?
Reservations and inquiries can be made by email or by calling us.

e: csr@motorponyelectric.com
p: +1-604-245-0432

  • Holding your reservation will require a $25ébike advance deposit via credit card.
  • If you need to cancel or reschedule a rental we’ll refund the full prepaid amount as long as you let us know over 24 hours in advance to your booking.
  • If you cancel inside of 24 hours before rental time you will be charged $25 per ebike.

If you have any questions prior to or during your rental please contact us at :

csr@motorponyelectric.com

+1-604-245-0432